Supportive Housing

Supportive Housing is a community based program funded by the Local Health Integration Network intended to help the senior remain independent in their own apartment for as long as possible, delaying a premature need for institutionalization. Services are provided at no cost to the eligible tenant and include assistance with: bathing, dressing, toileting, meals, escort, security checks, skin care, oral care, foot care and nail care, emergency response, medication monitoring and coordination of services.

Supportive Housing programs work to provide support in ways that rebuilt or maintain individual capacity and control, and as a result promote good health and prevent unnecessary institutionalization. Services are individualized and as client- directed as possible.

One of the key principles that guide our program is aging in place- the idea that our services strive whenever possible to adapt to changing needs of older adults while allowing them to continue living in their apartments.

Services provided are tenant-driven by using a tenant- centered approach in all tenant encounters and decisions, promoting the Residents' Bill of Rights and respecting and using sensitivity in the spiritual, cultural and ethnic aspects of a tenant’s life.

Copernicus Lodge serves the frail elderly, and provides 24-hour emergency response services to all tenants. Our residents need to know there is help available, whether they are actually using the services or not.  If it were not for these services, these tenants could not live independently.

Polish and English speaking PSW staff are available 24 hours a day, 7 days per week to assist tenants with these services. Nursing and Medical care is not provided through the program but can be coordinated through a visiting service such as the CCAC.

Services work in conjunction with support provided by family and friends.

As of January 01, 2014 services are provided to all tenants living in our seniors apartment building.

In order to access the emergency call communication system located in the apartment, tenants must have their telephone service registered with Tavasys/Telus. The system is called Igeacom Nurse Call System which operates directly through the telephone line. By pressing the emergency button or activating the pull cord in the bedroom and bathroom areas, an alarm will be sent to Copernicus Lodge's reception area (which is operated 24 hours a day/7 days per week). The system provides for two-way voice communication between the tenant and reception staff, who will confirm the need for help and immediately notify a staff from Supportive Services Program to respond to the tenants call for help. Such calls are responded to within a reasonable amount of time, prioritizing current tenant needs with available time. Supportive Housing Staff would enter the apartment with a master key should the apartment door be locked and there is no response when the nurse call system was activated.


Local Health Integration Network