Family Information and Visiting 

Outdoor visits

We are pleased to offer outdoor visits for friends and family. To book a visit:

1. Go to the website:
2. Click on the “Garden Visits” button of the unit your loved on lives on.
3. Click on the date that is in black bold letters
4. Click on the appointment time available that you would like to book. If there is no appointment times showing, then you are unable to book a visit, as there are no remaining spots.
5. Once you click on the appointment time, you must fill in your name, phone number, email address, Resident Name and Resident Floor number in order to receive an appointment confirmation.
6. Visits must be booked 24 hours in advance, to ensure staff and residents have adequate notice to prepare and be ready for your visit.

Please note:

  • We ask you to review our Outdoor General Visits Preparation and Required Protocols document in advance of your visit. You will be asked to sign a screening and attestation form before your visit.
  • We cannot guarantee appointments for all residents, as the slots are limited, but we will try to do our best to accommodate visitors’ wishes.
  • Since the visits are outdoors, they will be weather permitting. If the weather does not cooperate, your visit may need to be rescheduled.
  • If the resident is unwell, the visit may also be rescheduled.


Our next Family Town Hall will be on Thursday, September 30 at 6:30pm:

Join Zoom Meeting

Meeting ID: 833 5244 3374

Passcode: 794208


For the Residents and Family Communications schedule CLICK HERE.


Thank you for all who attended the Family Virtual Meeting on Thursday, August 26, 2021. For the video recording please click here.


Voluntary Management Agreement with Unity Health Toronto (updated Feb. 26)

Effective Jan. 11, Unity Health Toronto has taken over responsibility to temporarily manage Copernicus Lodge under a Voluntary Management Agreement with Ontario’s Ministry of Long-Term Care.  Unity Health's temporary management of Copernicus Lodge is limited to the long-term care home and does not include oversight of the senior apartments. For more information CLICK HERE

Our immediate focus will be to continue to help support the home and Toronto Public Health in the management of the COVID-19 outbreak that started Dec. 16, 2020 and was declared over on Feb. 26, 2021. Unity Health is also responsible for delivering the COVID-19 vaccine to all consenting staff and residents at Copernicus. 

Over the next few months, a team from Unity Health Toronto will be at Copernicus to assess needs, continue improvements around infection, prevention and control and quality and safety processes. We are pleased to be working with the home’s leadership and staff as it continues to build its services and create an environment that meets the needs of all residents in a dignified and safe community. The safety and the delivery of quality care to Copernicus Lodge’s residents are our shared priorities.


Essential Care Providers Visits Update – Updated Feb. 26, 2021 

There is no general visiting at this time. Essential caregiver (ECG) visits continue during the ongoing outbreak of COVID-19

Essential caregivers are those who are providing direct care to the resident (e.g. supporting feeding, mobility, personal hygiene, cognitive stimulation, communication, meaningful connection, relational continuity and assistance in decision-making).

During this time, one caregiver may visit a resident in their room between 8am and 9pm daily.  There are no time limits for the duration of your visits, but we are not able to manage visitors between the hours of 9pm and 8am. There is a limit of one essential caregiver per resident room.

Beginning Monday, Mar. 1, registered essential caregivers will not be required to call the receptionist to book in their time in advance. The entrance screeners have a list of our registered Essential Caregivers who are permitted in the building.  Entrance Screeners will continue to track visits as they occur and check for negative test results as part of their active screening at the entrance. Please review our updated Infection Control Protocols here

To prepare for your first visit, and once monthly thereafter, please familiarize yourselves with the following materials: 

Guidance document: Recommended Steps: Guidance document: Putting on Personal Protective Equipment (PPE)

Video: Putting on Full Personal Protective Equipment

Video: Taking off Full Personal Protective Equipment

Video: How to Hand Wash


Schedule a Virtual Visit with a long-term care resident

NEW online booking process – CLICK HERE  to schedule a virtual visit with a long-term care resident. 

Virtual visits are helping to keep you and your loved one connected. When scheduling your next virtual visit by using our online booking process, please remember to provide us with the planform link you plan to connect through (Zoom/Teams/Facebook etc..) because it helps our teams to better facilitate your visit.  

Please contact us if you have any questions by calling the Activation staff at ext. 237 or email


Please see the notice for our Adult Day Program. CLICK HERE to the view the information.


Local Health Integration Network